Residential estate management

Residential estate management

Residential estate management services through Concierge Services London will reduce the huge burden on property managers, landlords and property investors alike. We see ourselves as your silent partner working behind the scene ensuring that your tenants are happy. Here is just a sample of some of the friendly services that we provide to our clients:

  • Greet visitors. Providing courteous and professional service
  • Property viewings. Support landlords and property managers to market vacant space
  • Report faults
  • Coordinate maintenance work with tenants and property managers
  • Answer reception telephone
  • Assist visitors to carry items to destination location
  • Assist with move-ins and move-outs when available
  • Patrol ensuring that the location is secure
  • Deal with deliveries
  • Deal with queries from visitors, staff and residents
  • Ask for feedback on provided services and resolve clients’ complaints
  • Complete logs and reports as requested
  • Complete meter readings
  • Support residents to access third party services, e.g. switching utility or internet provider
  • To ensure CCTV cameras are monitored
  • To supervise any keys. Correctly log in and out
  • Provide clients various small errands
  • Inventory services
  • Manage parking
  • Keep reception area tidy
  • Ensure visitors have access to appropriate exit transport